Last Updated: September 19, 2025
Introduction
At A Sex Journal for Couples ("we," "our," or "us"), we understand the deeply personal and intimate nature of our products. We are committed to protecting your privacy and maintaining the confidentiality of any personal information you share with us.
Our Privacy Commitment: We recognize that purchasing intimate wellness products requires trust. We handle all customer information with the utmost discretion and never share personal details with third parties for marketing purposes.
Information We Collect
Personal Information:
- Order Information: Name, shipping address, billing address, email address, and phone number
- Payment Information: Credit card details (processed securely through our payment processor)
- Account Information: If you create an account, we store your login credentials and order history
- Communication Records: Customer service interactions, emails, and feedback
Technical Information:
- IP address, browser type, device information
- Website usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information solely for the following purposes:
- Order Processing: To fulfill your orders and provide customer support
- Communication: To send order confirmations, shipping updates, and respond to inquiries
- Account Management: To maintain your account and order history
- Website Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with applicable laws and regulations
Marketing Communications: We will only send promotional emails if you explicitly opt-in. You can unsubscribe at any time.
Information Sharing and Disclosure
We do NOT sell, rent, or share your personal information with third parties for their marketing purposes. We only share information in the following limited circumstances:
Service Providers:
- Payment Processors: Secure payment processing (all payment data is encrypted)
- Shipping Companies: Only name and shipping address for delivery
- Email Service: For order confirmations and customer communications
- Website Analytics: Anonymized data for website performance analysis
Legal Requirements:
We may disclose information if required by law, court order, or to protect our rights and safety.
Discrete Shipping and Billing
Privacy Protection:
- All packages are shipped in plain, unmarked packaging
- Billing statements show a discrete company name
- No product descriptions appear on external packaging or billing
- Return addresses use our business name only, not product details
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data transmission is encrypted using SSL/TLS
- Secure Storage: Personal data is stored on secure servers with restricted access
- Payment Security: We are PCI DSS compliant for credit card processing
- Access Controls: Only authorized personnel have access to customer data
- Regular Audits: We regularly review and update our security practices
Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we have about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and shopping cart contents
- Analyze website traffic and user behavior
- Provide personalized experiences
- Ensure website security
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy:
- Account Data: Until you request deletion or close your account
- Order History: 7 years for tax and legal compliance
- Marketing Data: Until you unsubscribe
- Website Analytics: Anonymized data may be retained longer for analysis
International Users
If you are located outside the United States, please note that your information may be transferred to and processed in the United States, where our servers and service providers are located. By using our services, you consent to this transfer.
We comply with applicable international privacy laws, including GDPR for European users.
Children's Privacy
Our products and services are intended for adults only. We do not knowingly collect personal information from individuals under 18 years of age. If we learn that we have collected information from a minor, we will delete it immediately.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or applicable laws. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Updating the "Last Modified" date at the top of this policy